Dear Parents,
We are reaching out to inform you of an important change that is currently impacting delivery times. As of August 29th, the U.S. has imposed new tariffs on all European imports. This has caused significant and unprecedented shipment delays for all businesses, including our own, that import products into the USA.
The reason for these delays is that individual border control agents must now manually inspect each parcel to ensure compliance with the new tariff regulations. Consequently, we are currently experiencing delays of roughly 6-10 business days, which is longer than our typical 2-5 business day standard.
Please note that 6-10 business days is an estimate and that the exact delivery time for your order may vary. Due to the unpredictable nature of the situation, we highly recommend ordering your baby's formula well in advance and in sufficient quantities to ensure you remain well-stocked and prepared.
We want to assure you that we are working tirelessly to minimize these delays as much as possible. If a courier contacts you for shipment information, please reach out to us at hello@organicformulastore.com, and we will provide the necessary information to the courier on your behalf to expedite the clearance process.
This situation is temporary, and we are working hard to return to our usual fast shipping times. We appreciate your patience and understanding as we navigate this challenge. We will continue to keep you updated as the situation unfolds.
Warmly,
OFS Team